Friday, December 30, 2011

Openness Leads to Better Communication

I grew up with the admonition from my parents that “If you can’t say anything nice, don’t say anything at all.” Also, “Do not share your opinions unless asked, and then do so cautiously.” And, “Keep private thoughts private--especially in marriage.”

In other words, don’t share your feelings and thoughts, remain an observer of life, not a participant. Indeed, that was the safer stance for my immigrant parents who fled the Russian Revolution, and then the war in France. “Be careful of what you say in public” was good advice.

But, I grew up in a safer world, and so these admonishments fell on deaf ears. I wanted to know others and be known by them.

My experience with openness started with my first encounter group. I was absolutely thrilled to learn that openness was a must for successful communication, and that baring one’s soul or at least one’s most intimate thoughts would lead to certain closeness with a mate, happiness with friends, and success with business colleagues.

How truthful to be--with whom and in what situations--has always remained a question mark for me. To be truly known by one’s spouse and be known in return is surely the underpinning of any good relationship. It is a goal I have always aspired to and succeeded at in my marriage. Yet my friends tell me that such reciprocal knowledge would spell catastrophe in their marriages and that there are many things better left unsaid and unknown--perhaps vaguely guessed at but never confirmed. To be known, yet loved because of and in spite of one’s strengths and weaknesses, to be respected even though mean-spirited thoughts and embarrassing behaviors are out in the open, to have no secrets from one another is for me the ultimate achievement of a perfect union. It is within such a context that anger can be diffused, irritations can be smoothed out, and pain can be healed.

I tried never to lie to my children, although I had lied to my parents (in youth) to escape reprimand for a misdeed and in older age, to protect them from bad news they could do nothing about. My children, however, did not appreciate my honesty and told me that my private life was my affair and friendship was expected from friends and parenting from parents.

I took this to mean that parenting was to forever remain a one-way street. You are there for them, with comfort, advice, and availability, yet you are to require little in return besides the privilege of being asked for comfort, advice, and availability. My life, my thoughts, were of little consequence compared to their lives and thoughts. Of course I know that in a real crisis, my children would care and be there if needed, and in fact they were after my husband died. Now that I am living alone, they have remained concerned and caring, perhaps in even a bit of a role reversal.

Actually it is very satisfying to know that the children, even though middle-aged themselves, have a parent that they can absolutely trust to always have their best interest at heart, have the confidence that their questions matter, that their opinions are taken seriously, and that their problems, no matter how small, will be considered important. No friend has the patience to discuss for hours the best color to re-upholster the sofa, but I could do this with my mother as my daughter does with me.

Honesty with friends is where the question marks come in. Somewhere between not telling the truth because it may hurt, and telling the truth because it can help, a decision needs to be made. The decision is difficult because it is based on how I would feel if I were told, which may be very different from how he or she would feel under the same circumstances. In wanting to be helpful, I have hurt; in trying to be truthful, I have been seen as rude. Yet when an honest opinion is being sought, my friends turn to me.

The dividing line between white lies and truths is whether the person can do anything about the problem. I will not tell an unattractive friend that she is hopelessly so, but will comment, if asked, about her new unbecoming haircut.

Some people play it safe--are always complimentary to everyone. This, for me, is not being a real friend. I can only trust friends’ opinions if I know that they can also tell me the unvarnished truth. Yet, openness in the wrong setting with the wrong people and at the wrong time can lead to negative reactions and lost friendships. Unsolicited feedback is often unwelcome feedback.

Alas, we do not live in the best of all possible worlds, yet with our families and friends, perhaps it is possible to know and be known. And even though I have lived my life contrary to my parents’ advice to be mysterious and difficult to get to know, I have found great happiness in honest relationships, openly sharing feelings, conveying unpopular opinions, and always being willing to re-examine even dearly held beliefs.

Sunday, December 11, 2011

My Adventures with New Technology

Not wanting to be a dinosaur, I decided to become part of the information age and purchase the new iPhone 4S. I waited until Black Friday to get special deals online, but I went a bit overboard and am now the owner of an iPad 2, a leather satchel to carry it in, and a wallet-sized pouch for my iPhone which can also hold credit cards. John, the manager of the Verizon 4G Wireless store on Pearl Street, who had ordered the phone for me, offered to set me up and give me lessons.

The first thing I learned is that whatever he taught me one day, I forgot by the next. In other words, I must continuously use the knowledge or it leaves my brain without a trace. The reason is that I don’t have a proper storage place in said brain—this new information does not relate to anything already there, so it needs brand new synapses to go from short-term to long-term memory.

My friend Vance came over the next day and taught me how to cradle the phone and use my two thumbs to type on the almost impossible and much-too-small keyboard. Luckily for me, the keyboard is a mind reader, when I make a typing mistake it knows what I meant to write and corrects it automatically.

The two-year-old daughter of a friend of mine, when given a book, started sliding her fingers across the cover and announced “broken” because no new image appeared. Is this whom I am competing with?

I am adding new words to my vocabulary daily. Today it is “synch,” the past tense of which is not “sunk” like for a doomed ship, but “synched” as in “synchronized”). I have now synched my contact list and my e-mails from my computer to both my iPad and iPhone. They are all actually compatible and do everything together.

I have also made a phone call and received one (with some trepidation). I have even talked to Siri (the computer voice built into the new iPhone 4S). She asked: “How can I help you?” I had no idea except to wish I were younger than my current age of eighty-five. Siri will also answer any question I would have formerly looked up in a dictionary or encyclopedia at the touch of a button.

I am looking forward to being able to download all my medical records to my iPhone and have them available to any doctor, whether in La Jolla or Timbuktu. Weather forecasts, traffic reports, and the latest news are now all at my fingertips.

As I sit here and write long hand in my recliner, both my new gadgets are hooked up and getting charged. I know they needed it because of the little lines at the right top of my phone that weren’t as many as they should be. But my life is about to greatly improve. To my now-synched calendar I have added an alarm that will ring fifteen minutes before any meeting and wake me up if I’m napping. I will never again have an excuse for being late or just not showing up.

Although my life has become significantly more complicated and I am consuming an inordinate amount of time on this learning curve, I am confident that if I ever become competent—which at this moment does not seem probable—I will be the better and more efficient person for it, addicted to these new little companions who will always be able to tell me where I am located, where I should go next, and how to get there.

I am looking forward to reading a book online while waiting at some checkout counter, or answering my e-mail or watching a movie while in the waiting room of some doctor’s office. But be careful, dear readers, you will soon be in deeper trouble, for next, I am going to learn how to tweet all of you.